Christopher M. Carrington, former President and CEO of Alpine Access, assumed the post of Executive Vice President, Global Delivery for SYKES in October 2012. This position includes delivery accountability for the APAC, LATAM, US and Alpine Access regions, as well as responsibility for the Company's initiatives in the Healthcare Market. Prior to his role at SYKES, Mr. Carrington served as a board member and President & CEO of Alpine Access, a market leader in the virtual contact center solutions and services market. During his tenure from 2006-2012, Mr. Carrington more than quadrupled the size of Alpine Access prior to its successful merger with SYKES in August 2012. Throughout his career, Mr. Carrington has combined a cross-functional background in strategy, sales and operations to structure outsourcing relationships in excess of $3 billion. Prior to Alpine Access, Mr. Carrington held a variety of executive positions including President of Americas Outsourcing Services for Capgemini, President and CEO of the Interlink Group and President of the Americas E-business consulting practice for EDS. Prior executive responsibilities included management of more than 6,000 people and the delivery of consulting, technology and information technology outsourcing services for global Fortune 1000 corporations. Mr. Carrington graduated from Indiana University with a bachelor’s degree in economics. He completed the Wharton School of Business Executive Development Program and attended the Southern Methodist University Executive Banking School. As a recognized leader in the business process outsourcing industry, he has spoken at numerous industry events and has authored articles for a variety of publications. Additionally, Mr. Carrington is regularly sought out and quoted by leading media outlets such as the Wall Street Journal, ABC, NBC, Fox, CNN and PBS networks. Mr. Carrington also serves on the Board of Directors for the Denver chapter of K-Life, a non-profit youth organization.

Jenna Nelson has been with Sykes Enterprises, Incorporated in Tampa, Florida, since August, 1993. As Executive Vice President of Human Resources, Ms. Nelson is responsible for developing an effective multinational human resources infrastructure to successfully support the company’s worldwide operations. Her global responsibilities encompass all facets of HR to include compensation and benefits, recruitment and staffing, compliance, organizational development, rewards and recognition, and HR technologies to ensure the company is able to effectively acquire, train, develop, motivate and retain its critical human resources. Ms. Nelson has held various HR leadership positions throughout her tenure at SYKES. In 1995, Ms. Nelson was appointed to Director, Human Resources and Administration just as the company was experiencing significant growth in the United States and began operations in Europe. Following the company’s public offering and several international acquisitions, Ms. Nelson was then appointed to Vice President, Human Resources and Administration in 1998. The company continued to expand its global footprint into Central America and Asia Pacific and in July, 2001, Ms. Nelson was appointed to Senior Vice President of Human Resources. In February, 2010, the company made the largest acquisition in its history and Ms. Nelson was appointed to her current role as Executive Vice President of Human Resources. Prior to joining SYKES, Ms. Nelson spent several years in Europe working for two major international providers of government communications software and services. In both positions she was responsible for overseeing all human resource activities for third country nationals, local nationals and Americans working overseas. She is currently on the board of directors for Feeding America Tampa Bay; the country’s largest charitable hunger-relief organization. She is also a member of the advisory board of Tampa Tank, Inc., a privately owned company specializing in providing steel fabrication to multiple industry groups in the U.S., Caribbean, Central and South America.

W. Michael Kipphut, Executive Vice President and Chief Financial Officer of Sykes Enterprises, Incorporated, joined the Company in March of 2000. Prior to joining SYKES, Mr. Kipphut was employed by USA Floral Products, Inc., a publicly held worldwide perishable products distributor, where he served as Chief Financial Officer since September of 1998. Prior to USA Floral, Mr. Kipphut served as Vice President and Treasurer for Spalding & Evenflo Companies, Inc., a global manufacturer of consumer products. Prior to Spalding, Mr. Kipphut held various positions during his 17 years with Tyler Corporation, a publicly held diversified holding company, most recently serving as Vice President and Treasurer. Mr. Kipphut is a Certified Public Accountant.

James (Jim) T. Holder joined Sykes Enterprises, Incorporated in December 2000 as General Counsel and in January 2001 was also named Corporate Secretary. In his role as General Counsel and Corporate Secretary Mr. Holder is responsible for world-wide corporate legal matters including corporate organization, litigation, regulatory compliance, contracts, conducting the annual shareholder meetings and Board of Director representation. From November 1993 until November 2000, Mr. Holder served in various capacities at Checkers Drive-In Restaurants, Inc., including Corporate Secretary, Chief Financial Officer, Senior Vice President and General Counsel and finally as Special Counsel. Checkers Drive-In Restaurants, Inc. is a publicly held operator and franchisor of fast food restaurants. From 1989 through 1993, Mr. Holder served as General Counsel for Health Care Products group of companies, a privately held consortium of companies involved in the sales and marketing of various health care products as well as investments in real estate and minority interests in publicly held corporations. Mr. Holder was also previously in the private practice of law with Shumaker, Loop & Kendrick in Tampa, Florida, and as an associate with PricewaterhouseCoopers (Coopers & Lybrand) in Tampa, Florida. A native of Florida, Mr. Holder received his Bachelors of Arts in Accounting from the University of South Florida in 1980, and his Juris Doctor from the University of Georgia in 1983. Mr. Holder received his Certified Public Accounting certification in Florida in 1985. During his career, Mr. Holder has been a member of the American Bar Association, The Florida Bar Association, The Georgia Bar Association, The Hillsborough County Bar Association, and The American Association of Certified Public Accountants. Mr. Holder is licensed to practice law in the Courts of the State of Florida and Georgia, as well as the United States Tax Court. Mr. Holder has served as an adjunct professor of Business Law at the University of South Florida and has taught private CPA review courses throughout the country.