Lawrence (Lance) Zingale

Lawrence (Lance) Zingale, EVP & GM, Communications, Technology & International

Lance Zingale has been an integral part of Sykes Enterprises, Incorporated’s executive team for over a decade having joined the Company in January 2006 as Executive Vice President, Global Sales and Client Management. In his current role as Executive Vice President and General Manager of the Company, Mr. Zingale oversees SYKES’ Communications, Technology and International business, which includes management of the company’s largest clients, their US operations, and all EMEA operations.

A native of Westfield, New Jersey, Mr. Zingale received his Master of Business Administration with specialization in marketing from Lehigh University and a Bachelor of Arts degree in economics from Allegheny College. He began his career with AT&T, where he worked for nearly 20 years. During his tenure with the international telecommunications firm, he rose through the ranks within the sales, marketing, and operations departments. At AT&T, Mr. Zingale held management positions in marketing, operations, and customer care. Prior to joining SYKES, he served as Executive Vice President and Chief Operating Officer for a call center management company headquartered in Colorado.

Deeply committed to giving back to his community, Mr. Zingale served as a member of the Board of the National Industries for the Blind, a non-profit based in Washington, D.C for almost ten years. This organization focuses on working with the blind to create opportunities for economic and personal independence. In 2011, he was Event Chair of the 22nd Annual Tampa Signature Chef’s Event benefitting the March of Dimes, a non-profit organization that funds research to end premature births and birth defects. Since 2010, Mr. Zingale has served as Executive Sponsor of SYKES’s United States Team in the American Heart Association’s Heart Walk campaign, which funds research to end heart disease and strokes. He is an ongoing member of American Heart Association’s Heart Walk cabinet. Mr. Zingale also serves as Chair of the Board of Trustees of the Academy of the Holy Names, an elementary and college preparatory high school located in Tampa, Florida.