John Kruper

John Kruper, Chief Learning Officer

John Kruper began his career with Sykes Enterprises, Incorporated when the company acquired Alpine Access in 2012. In his role as SYKES’s Chief Learning Officer, Mr. Kruper leads the training and development for over 50,000 worldwide employees at SYKES, creating a blended learner-led environment that is social, collaborative, and engaging while incorporating adult learning methodologies to foster top talent growth.

Mr. Kruper’s previous experience and education show his passion for studying and building environments that enable people to connect and learn. This passion began at an early age, watching his parents, his father, an electrical engineer who was granted 13 patents while working for Westinghouse R&D, and his mother, a first-grade public school teacher for over 40 years. This upbringing emphasized the importance of combining education and science, leading Mr. Kruper to a doctorate and post-doctorate in science education. After teaching courses at the University of Chicago and Allegheny College, Mr. Kruper moved into the private sector, working for the Cardean Learning Group as Chief Learning Scientist, working with Nobel Laureates, learning scientists, and technologists to develop some of the most progressive online business and general education courses of the time. In 2007, he joined Alpine Access and built their 100% virtual online recruiting and training solutions. After helping the company achieve significant growth in five-years, Alpine Access was acquired by SYKES in 2012, where Mr. Kruper was promoted to Chief Learning Officer.

Harnessing the opportunity to apply emerging technologies to education, Mr. Kruper has helped train thousands of employees all over the world, leading to greater efficiency and efficacy in all kinds of businesses. Mr. Kruper’s lifelong passion for learning coupled with his deep understanding of scientific practice, management philosophy, and educational acumen have informed him and his colleagues in every step of his journey, helping to achieve excellence in SYKES’ talent development program.