Drew Blanchard was appointed Executive Vice President, Financial Services, Healthcare and Insurance at Sykes Enterprises, Incorporated in November 2014. In this role, Mr. Blanchard is responsible for developing and executing the overall sales and client account management strategies for the financial services, healthcare, and products verticals. He is also focused on building and enhancing all aspects of the roles and responsibilities within and across each of these verticals.
Before joining SYKES, Mr. Blanchard’s career spanned three decades at Accenture, formerly Andersen Consulting, working across the organization in various leadership roles. Early in his career, he focused on large-scale transformation and later became Managing Director of North American Outsourcing Services. Mr. Blanchard was a founding partner of Accenture’s Outsourcing practice, launching at $50 million in revenues in its first year of operations and developing the business to roughly $12 billion during his tenure. Mr. Blanchard subsequently became Managing Director of a new division which focused on the global customer contact management industry, providing transformational consulting services to various Fortune 500 clients. He later headed North America Sales and Operations, where he served all vertical markets, including clients within the financial services and healthcare verticals. Beginning in 2013, Mr. Blanchard served as a partner at Avasant, a globally top-ranked third-party advisory and consulting firm, working as the lead on client transformation within the healthcare industry.
Mr. Blanchard graduated from California State University with a Bachelor of Science degree in Business Management and Systems Operations. He enjoys playing sports and is an avid reader, with a particular appreciation for historical fiction. He has a passion for living life to its fullest and inspiring others to do the same. His intended outcome is to live every day worthy of his life and to contribute to making a material difference in our clients’, team members’ and shareholders’ lives.